HITIT Rules and Terms of Use
How HITIT Works
Entire Agreement
These terms constitute the entire agreement of the parties with respect to the subject matter hereof and supersede and cancel all prior and contemporaneous agreements, claims, representations, and understandings of the parties in connection with the subject matter hereof.
Each HITIT auction is sponsored by HITIT and its brand partners, and is in no way sponsored, enforced, or administered by, or associated with, Apple/Google, Inc.
Welcome to HITIT! These Terms of Use (the "Terms") apply to your use of the HITIT online interfaces and properties, and the buying of or bidding on goods or other services offered by HITIT through the Site. These Terms are a legal agreement and your use of HITIT’s Services constitutes your acceptance of the Terms contained herein and HITIT Privacy Policy, incorporated herein by reference. You must register and accept these terms in order to use the Services. If you do not agree to these terms or the Privacy Policy, you may not use the services or any other services provided by HITIT.
BY REGISTERING FOR AND USING THE SERVICES, YOU AGREE TO BE BOUND BY THESE TERMS AND ALL POLICIES AND GUIDELINES INCORPORATED BY REFERENCE. READ THESE TERMS CAREFULLY BEFORE ACCESSING THIS SERVICE OR THE SITE, OR CLICK-ACCEPTING THESE TERMS WHEN REGISTERING TO USE THE SERVICES. THESE TERMS HAVE LEGAL CONSEQUENCES AND WILL AFFECT YOUR LEGAL RIGHTS. BY AGREEING TO THESE TERMS, YOU ARE WAIVING YOUR RIGHT TO SUE IN COURT, YOUR RIGHT TO A TRIAL BY JURY, AND YOUR RIGHT TO BRING ANY CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING AGAINST HITIT. AS USED IN THESE TERMS, THE SITE MEANS THE ENTIRETY OF THIS WEBSITE AND MOBILE APPLICATIONS INCLUDING, BUT NOT LIMITED TO, ALL CONTENT, SERVICES, INFORMATION, AND ANY PORTIONS THEREOF. THE HITIT SERVICES ARE ANY SERVICES OFFERED OR PROVIDED BY HITIT AND THE SERVICES AND THE SITE ARE COLLECTIVELY REFERRED TO AS THE SERVICES.
BY BUYING OR BIDDING FOR PRODUCTS OR BY OTHER USE OF THE SERVICES, YOU AFFIRM THAT YOU ARE OF LEGAL AGE TO ENTER INTO THESE TERMS, AND YOU ACCEPT AND ARE BOUND BY THESE TERMS.
THE HITIT SERVICES ARE OFFERED AND MAY ONLY BE USED BY PERSONS OVER THE AGE OF 18. BY USING THE SERVICES, YOU REPRESENT AND WARRANT THAT YOU ARE OVER THE AGE OF 18, YOU ARE OF LEGAL AGE TO FORM A BINDING CONTRACT WITH HITIT, AND THAT YOU MEET ALL OF THE ELIGIBILITY REQUIREMENTS DESCRIBED IN THESE TERMS. YOU MAY NOT ORDER, BID, PURCHASE, OR OBTAIN PRODUCTS OR SERVICES THROUGH THE SERVICES IF YOU (I) DO NOT AGREE TO THESE TERMS, (II) ARE NOT THE OLDER OF AT LEAST 18 YEARS OF AGE OR LEGAL AGE TO FORM A BINDING CONTRACT WITH HITIT, OR (III) ARE PROHIBITED FROM ACCESSING OR USING THE SERVICES' CONTENTS OR GOODS BY APPLICABLE LAW.
HITIT WILL NOT BE LIABLE FOR ANY PURCHASES MADE BY A MINOR. IF A MINOR USES A PARENT'S OR GUARDIAN'S FORM OF PAYMENT (NOT LIMITED TO BUT INCLUDING CREDIT CARDS, PAYPAL, HITIT WALLET, AND APPLE PAY), THE ADULT IS RESPONSIBLE FOR ALL PURCHASES REGARDLESS OF WHETHER GOODS ARE CLAIMED/SHIPPED OR DELIVERED. HITIT IS A SERVICE, AND IT’S THE PARENT'S OR GUARDIAN'S SOLE RESPONSIBILITY TO MONITOR ALL ACTIONS AND PURCHASES MADE BY THE MINOR.
HITIT WILL NOT BE LIABLE IF ALL OR ANY PART OF THE SERVICES ARE UNAVAILABLE AT ANY TIME, PLACE, OR FOR ANY PERIOD OF TIME FOR ANY REASON. FROM TIME TO TIME, HITIT MAY RESTRICT ACCESS TO SOME OR ALL PARTS OF THE SERVICES TO USERS, INCLUDING REGISTERED USERS. HITIT APP AND HITIT AUCTIONS ARE A SERVICE, WE RESERVES THE RIGHT TO REFUSE SERVICE TO ANYONE WITHOUT NOTICE.
Payments
You can pay by credit card, debit card, or PayPal. We accept all Visa, MasterCard, American Express, and Discover credit cards; Visa debit cards, including Visa Electron; and Maestro debit cards. We use SSL encryption to make sure that the transactions are 100% secure. For any win below 50 cents, an additional 50 cents is added to the final winning price for processing. For example, if the winning price is 49 cents, the final payment is 99 cents (49+50=99). If the winning price is 51 cents, the final payment is 51 cents. This is the minimum processing amount for merchant services. An additional 50 cent default is added to ensure there is not a payment processing error.
Payment Error
If you receive an error message when making a payment, try making the payment again. You may have made an error when entering the billing zip code. If the problem persists, try an alternative form of payment such as PayPal or Apple Pay. If the issue persists, contact your bank to ensure your payment information is correct. For further assistance, please reach out to our support team at support@HITIT-app.com. HITIT cannot be held responsible or liable for any payment errors or failures, including but not limited to declined payments and/or payment failures, that occur during your participation in HITIT.
Service Error
If you have received an error message when connecting, please refresh the platform until a proper connection is made. HITIT is not responsible for connection errors, poor reception, or loss of wifi connection. If a proper data or wifi service can not be maintained, please refrain from using our services. Any interference, including but not limited to screenshots, screen recordings, receiving notifications, moving in and out of places with low service, phone calls, and text messages, could cause a service error on your device. We are not accountable or can not be held liable for your participation in HITIT if a service error does occur.
Auction Error
If an auction is deemed an “auction error” due to services or liabilities out of our control, including but not limited to servers, web hosting, malfunctions, or bugs. HITIT will return all used bids and re-auction the same item for another time and date. If the item was flipped we will do our best to rectify the issue with all parties. HITIT service may be unavailable for a short period of time in some cases.
Collusion/Team Play
Any kind of collusion or team play is strictly forbidden on HITIT. By definition, this includes, but is not limited to, two or more members working together as a team, promising a service, calling dibs, creating an investment scheme, creating the impression that there are more people involved and competing to win an auction, holding positions for another player to continue participation, flipping an item to each other to monetize, and placing bids to inflate the flip price.
Members engaging in team play automatically lose their right to purchase or receive any of their spent bids back. HITIT reserves the right to implement measures, determined by the sole discretion of HITIT, that automatically restrict associated accounts from participating in the same auctions.
We reserve the right to disqualify, in our absolute discretion, any users we suspect of working in a team by voiding all their wins and freezing/suspending their accounts. No funds, bids, or items will be returned or transferred into other accounts, if a user is found to have violated these terms.
Bid Packs
A bid pack purchase is required to start playing. HITIT is a service that operates on a pay-to-play model, so before you can participate in an auction, you’ll need to buy bids. Once you have bids in your account, you can start bidding. Bids are currently between 40 and 75 cents each. Subscriptions offer the best deal per bid.
Rewards and Reward Points
Everyone wins on HITIT. If you do not win an auction, you will receive Reward Points (RP) after the auctions close to use for claiming goods or participating in giveaways. RPs are calculated and given based on the number of bids used, after the auction in which the bids were used closes. Once a reward is claimed, it will be processed and shipped within 48 hours. If your shipping address is incorrect, please reach out to Support@HITIT.com. Reward points (RPs) are non-refundable or transferable once they are used for claiming an item or when participating in a giveaway. Claimed rewards can not be exchanged or returned.
Bids
Each HITIT bid (a “bid”) is a limited, non-transferable, one-year license to place one bid in a HITIT auction. Bids have no monetary value, are not credited against the purchase price of products purchased on the platform, and may not be exchanged for money or any items of monetary value. This Includes but is not limited to all promotional bids.
Due to the billing of charges, HITIT would like to advise all users to monitor their bidding practices. Repeated online bidding can incur high costs. Users should therefore pay attention to their bidding practices. When a bid is HITIT, the bid has been used, and the bid can not be used again in another auction. If you do not win the auction, the bids are not returned to your account. The bids are only returned to the winner of the auction.
Subscriptions
Your subscription will automatically renew on a recurring basis for the term of your subscription unless and until you cancel your subscription, or your account is otherwise suspended or terminated pursuant to these Terms. HITIT reserves the right to change the terms of your subscription, including price, from time to time, effective as of the beginning of your next billing period following the date of the change. We will give you advanced notice of these changes. Subscriptions can be canceled at any time by going back to the subscription plan in the app and selecting "cancel." All cancellations must be done at least 24 hours before the end of the billing cycle. Failure to cancel before the set date will result in a payment charge for the next month.
Share Feature
By referring your friends to HITIT, you will both receive free bids. There is no limit to how many new players you can refer to using the share feature. In order to receive the free bids, your friend will need to enter your unique code (referral code) when signing up. Your friends will receive their free bids instantly, and your bids will appear once they have made their first bid pack purchase.
Promo Codes
Promo codes or promotional codes are our way of giving you free bids to use in auctions. These codes are a limited-time offer and can only be redeemed once. Codes will expire without notice and it is your sole responsibility to redeem the codes when given. Promo codes can be given by our social media accounts (Instagram/Meta @HITIT-app, Youtube HITIT App, Tiktok @HITITapp), affiliated sponsors, and by HITIT marketing. A one-time initial purchase is required to activate or use the bids in an auction. There is no purchase amount or limit required to activate the bids. These promotional bids have no monetary value, are not credited against the purchase price of products purchased on the platform, and may not be exchanged for money or any items of monetary value. We reserve the right to remove any promotional bids from the account for failure to abide by the terms given.
Manufacturer Defects
HITIT will not be liable for any manufacturer defects. This includes, but is not limited to excess glue, loose stitching, or missing accessories, damaged or broken box. We will do our best to ensure the products are of the highest quality, and we will reach out to the users if needed. All goods manufactured by but not limited to Nike, Adidas, Yeezy, Jordan, New Balance, Puma, Asics and Converse are mass-produced and can have some defects during manufacturing.
Giveaways
You can now use your reward points (RP) to participate in our giveaways. Each RP used will result in one entry. Every entry will increase your odds of winning. You can use as many or as little RPs to participate in the giveaways of your choosing. For your first giveaway, no purchase is necessary for the first five entries. After the first five RPs are used, you will need to have participated in at least one auction in order to use your remaining RP. RPs can only be used once and are non-refundable or transferable. When the giveaway officially ends, all winners are announced in the app. All winners will receive the item in their locker and will have 24 hours to claim it before it expires. If the user does not claim the item within 24 hours, it is forfeited and cannot be claimed again.
Shipping and Processing
Shipping is currently covered by HITIT until further notice. All wins (auction items) are processed and shipped in approximately 6–17 business days. Some items can arrive sooner than others. All reward items are processed and shipped in 3-5 business days. Any additional promotional goods, shipping costs, and services are subject to change at any given time without notice. HITIT is not responsible for any shipment delays or missing merchandise. If an item is stolen and you believe it can be recovered or reHITIT, you must file a claim/report with USPS and send a copy of the claim to Support@HITIT-app.com. A police report from your local police agency may be requested and used to support any claim request. HITIT reserves the right to refund, replace or refuse any claims.
HITIT Account Policy
Each user may have or maintain control over only one account. There are no exceptions! Each household may only have or maintain control over one account. All accounts must be independent and use, including but not limited to, a different home address, email address, payment type, payment information, and/or payment email. All duplicate information will be considered a duplicate account which is a violation of these terms, and all accounts will be suspended or terminated without notice or refund. At any given time, HITIT may request government-issued photo identification in order to verify the accounts. If a user is suspended or terminated for violating our terms, all unapproved balances in the HITIT Wallet, all remaining Bids, RPs, claimed/unclaimed wins, locker items, claimed/unclaimed rewards and giveaways will be forfeited and will not be refunded.
Claiming an Item and Purchasing
It is your sole responsibility to claim and purchase the item that you have won within seven days. Once the item is paid for, the bids used in the auction will be returned to your account. After seven days have passed, the item will no longer be available and the bids used in the same auction will not be returned. It is also your sole responsibility to fully read the product descriptions and understand the product types and sizes available. If you are unsure or have any questions, please contact HITIT before claiming an item. All items purchased on HITIT are non-refundable and can not be exchanged for other items of equal or lesser value or size. In order for us to offer such amazing deals to our customers, it is not permitted to resell anything obtained from HITIT. Violating this rule will result in account closure.
Winning Limits
To ensure equal chances for everyone, no bidder may win more than twice within a 30-day period, starting from the date of the first win. A 30-day block will be applied to start from the date of the 2nd win if won within the 30 day period. If a user creates another account with the goal of circumventing the 30-day limit, all accounts will be terminated without reimbursement for violating the conditions.
Undeliverable or returned items
It is your sole responsibility to ensure the address provided is correct and able to receive mail. If an item is undeliverable or is returned, we will do our best to contact you. We will make two attempts to deliver the item. If the item is still undeliverable or returned, we may not attempt to ship the item until we are contacted. It is your sole responsibility to input the correct and existing shipping address.
Account Deletion
If you want to delete or close your HITIT account, go to the "manage account" section of the app. You can also request account termination by sending an email to Support@HITIT-app.com from your account email address. Your request must contain your username, account email, and the reason for the request. Your account will be terminated once received. All data linked to in-app purchases will be kept for at least 150 days.
Promotional Periods
HITIT promotional periods do not have an expiration date. HITIT reserves the right to end or extend any promotional period at any time. Promotional Periods include, but are not limited to, new user / user incentives such as free bids and RP for joining HITIT, bids return for the first auction, and the share feature bid amount.
Fraud and other bad behavior
You acknowledge that, in order to maintain fair and honest auctions, HITIT retains the right to monitor and enforce any fraudulent or malicious activity on the site. You acknowledge that you have read what these activities include, but are not limited to, in this Terms of Use agreement as well as the "Rules" section, and you agree not to engage in any of these, or any other fraudulent or malicious activities. As stated herein, HITIT reserves the right to temporarily or permanently remove any user account engaged or suspected of engaging in any such activities. If a user is suspended or terminated for violating our terms, all unapproved balances in the HITIT Wallet, all remaining Bids, RPs, claimed/unclaimed wins, locker items claimed/unclaimed rewards and giveaways will be forfeited and will not be refunded.
You may not register and make bids under a false name or with an invalid credit card. Such fraudulent conduct is a violation of federal and state laws. Fraudulent bidders may be reported to relevant state and federal law enforcement agencies and HITIT will cooperate to ensure that violators are prosecuted to the fullest extent of the law. A bidder may not resell any product or service obtained through the site and services without prior written consent from HITIT. Moreover, a user may not use the products to create any investment scheme, commodity contract or pool or otherwise to use HITIT as a product delivery mechanism for a brokered or "middleman" agreement or obligation. If it is discovered that a user is, in fact, reselling products obtained from HITIT, we reserve the right to suspend the account without further notice, voiding all auctions in which the user has participated. Additionally, the user may be required to compensate HITIT for any damages.
HITIT reserves the right to refuse any order you place with us. HITIT may, in its sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders HITIT by or under the same customer account, the same credit card, the same geographic region, and/or orders that use the same phone number, billing, and/or shipping address. In the event HITIT changes or cancels an order, HITIT will attempt to notify you by contacting the e-mail, billing address, and/or phone number provided at the time the order was HITIT. HITIT reserves the right to limit or prohibit orders that, in its sole judgment, appear to be HITIT by dealers, resellers, distributors, and others who violate these Terms of Use.
No user may permit or assist others to use the HITIT platform/services for any purpose other than that for which they are intended. A user shall not permit or assist others to abuse or fraudulently use the HITIT platform/services, including but not limited to the following:
• Obtaining or attempting to obtain goods or services through any deceptive means or device in order to avoid payment;
• Using any fraudulent means or device to gain access to, alter, or destroy any information of another HITIT user; or
• Using services to intentionally or unintentionally interfere with other users' or authorized users' use of HITIT networks; or in violation of the law or in aid of any unlawful act.
Each user acknowledges that the HITIT network may only be used for lawful purposes. HITIT reserves the right to monitor all network activity. While using HITIT, each user agrees to refrain from the following prohibited acts:
• Maintaining more than one account or maintaining control or influence over more than one account;
• Charging back and reversing HITIT payments/purchases
• Making use of a stolen credit card or any other form of payment
• Fail to pay for items purchased;
• Calling or claiming "dibs" and promising to flip an item with other users;
• Infringing upon the intellectual property of HITIT, establishing a competing site or otherwise copying or using the data on the site for any reason other than bidding on products for the bidder's own use;
• Using fictitious bids to manipulate the bidding process; spamming; conspiring with others to monopolize our service; conspiring with others to create the illusion of volume ("marking the close" or "painting the tape," monopolization, or engaging in any other deceptive or fraudulent activity that undermines the integrity of the online market;
• Breach of HITIT's policies stated herein;
• Transferring a user's HITIT account and user ID to another party without HITIT's consent;
• Copy, modify, or distribute rights or content from the HITIT Platform;
• Attempt to harvest or otherwise collect information about users, including email addresses;
• Attempt to use bots or to upload or download any computer virus;
• Distribute unsolicited advertising, promotional materials, "junk mail," "spam," "chain letters," "pyramid schemes," or any other type of email solicitation to other users.
• Communicate with other users in an attempt to promote or instruct them on illegal activities; promote physical harm or injury to other users
• Bad words and harassment towards other users;
• Negative and false attacks on HITIT and the HITIT brand through social media, the app store, false reviews, hate speech, and slander of our services in any public setting, with the intent to sabotage, diminish, or discredit the brand.
• Upload inappropriate images, such as pornographic, hate, or other graphic images, to a HITIT account.
• Make inappropriate usernames for a HITIT account, such as pornographic, hate, or other graphic words.
• Create an account or post a user profile image with the intention of misleading, deviceving or impersonating other users.
• Attempt to compromise the security of other people's internet connections, websites, or computers, or to damage or deface anyone else's website.
When using HITIT, a user may spend money on virtual credits such as bids without receipt of physical items. HITIT is a service, you are solely responsible for your spending, bidding, and purchasing when using the services. HITIT is not responsible or liable for your bidding or spending on HITIT or through any of the services. Furthermore, you are solely responsible for any items you bid on or purchase through the services, and HITIT is not responsible or liable for them. It is your sole responsibility to only purchase items that you have fully read the product descriptions of and are familiar with. You are solely responsible for your purchases.
Changes to these terms
HITIT reserves the right, in its sole discretion, to withdraw, change, or modify these terms, the services, or any policy or guideline related to the services at any time without notice. Any changes will be effective when they are posted on the Site, and it is your responsibility to check these terms each time before using the Services to ensure you are aware of any changes, as they are binding on you. Your continued use of this site and the services following our posting of them will constitute your acceptance of such changes. IF YOU DO NOT AGREE TO THESE TERMS OR ANY MODIFICATION, DO NOT REGISTER OR CONTINUE TO USE THE SERVICES.
Eligibility
The target market for the services and applications is the United States of America and Canada with proper data service or wifi connection. HITIT is not responsible or liable for your bidding or spending on HITIT outside of the US or Canada, until further notice. All items purchased through the service may only be delivered to these territories. Shipping is also subjected to these territories. HITIT does not deliver to P.O. Boxes or to freight forwarding companies. HITIT may decline shipping to RR boxes. Please contact support before placing an order if you wish to use an RR box.
WARNING - Seizures
Due to the flashing elements on the application, some users may experience seizures, or loss of awareness, or other symptoms linked to an epileptic condition, even if they have never experienced anything like this before. Anyone who has experienced such symptoms should consult a doctor before using the application.
General Policies
The HITIT policies accessible throughout the platform are expressly incorporated by reference into these terms, and you should review each carefully. The procedures and guidelines contained below explain the auction process. The HITIT Privacy Policy governs the collection and use of user information on the platform. The House Rules set out important details governing every user's rights and obligations.
Access to Systems
You are prohibited from violating or attempting to violate the security of the Services, including, without limitation: (i) accessing data not intended for such user or logging onto a server or an account which the user is not authorized to access; (ii) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization; or (iii) accessing or using the Services or any portion thereof without authorization, in violation of these Terms or in violation of applicable law. You may not use any scraper, crawler, spider, robot, or other automated means of any kind to access or copy data on the Site, deep-link to any feature or content on the Site, bypass our robot exclusion headers, or other measures we may use to prevent or restrict access to the Site.
License
By using the Services and submitting any information or materials to HITIT, you hereby grant us a non-exclusive, worldwide, royalty-free, irrevocable, and sub-licensable right to use, reproduce, modify, display, and distribute the Licensed Materials, in any existing or future media, known or unknown. Any Licensed Materials you provide to HITIT will be considered non confidential and non-proprietary. You agree not to use the Services to send, knowingly receive, upload, download, use or re-use any material which does not comply with these Terms, including the Content Standards set forth below. You acknowledge and warrant that you have the right and authority to provide such a license to HITIT. You understand and acknowledge that you are responsible for any Licensed Materials you submit or contribute, and you, not HITIT, have full responsibility for such content, including its legality, reliability, accuracy, and appropriateness. HITIT is not responsible, or liable to any third party, for the content or accuracy of any Licensed Materials posted by you or any other user of the Services. HITIT has the right to disclose your identity or other information about you to any third party who claims that material posted by you violates their rights, including their intellectual property rights or their right to privacy.
Notification of the Win / Acceptance of the Win / Payment
HITIT is not responsible for stolen or lost items. In the event that a product is stolen or lost, HITIT will do its best to help customers upon request, by providing tracking information received from the supplier, as well as screenshots or copies of the sales receipt and possible shipping confirmation, if available. Should HITIT not be able to deliver the item ordered for whichever reason, HITIT is entitled to declare rescission to the user or to substitute the item with a comparable replacement product with similar features. HITIT may also choose to replace the item ordered with a gift card for the value of the item. Items delivered shall remain HITIT property until full payment of the total price, including bids used in the auction, is received.
Applicable Law
THIS AGREEMENT WILL BE GOVERNED BY THE LAWS OF THE UNITED STATES AND THE STATE OF FLORIDA, WITHOUT REFERENCE TO RULES GOVERNING CHOICE OF LAWS.
Compliance with Laws; Taxes
You shall at all times comply with all applicable laws and regulations regarding the use of the Services and your bidding, and purchase, of items through the Services. You shall indemnify and hold HITIT harmless from your failure to comply. You agree that HITIT shall not have to perform any obligations set forth in this Agreement if such performance would violate any present or future law, regulation, or policy of any applicable government. HITIT is not required to collect, and does not collect, taxes. The purchases made on the site are subject to state use tax unless specifically exempt. The purchases are not exempt merely because the purchase is made over the Internet, by catalog, or by other remote means. If applicable, you may find the use tax forms and corresponding instructions on the Department of Taxes website of your state.
No Waiver
You understand and agree no waiver by HITIT of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of HITIT to enforce its rights under these Terms or at law will not be considered a waiver of such rights.
Copyright © 2024 Hit It LLC - All Rights Reserved.
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